Negotiation Skills

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Course Overview

Course Outline

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Course Overview

Negotiation Skills Training Program

Negotiation Skills training program consists of interactive exercises and several rounds of negotiation simulations – followed by expert feedback and review. The small group negotiations are observed by the trainer. Delegates are encouraged to analyze the strengths and weaknesses of their preparation and planning processes, and then receive detailed feedback on their own behavior profile.

Key Takeaways

Develop

Develop strategies and tactics to manage the movement of the negotiation to the desired outcome

Understand

Understand where power comes from and develop strategies that will bring the best outcome

Learn

Learn strategies for maintaining a positive climate and dealing with negative tactics

Create

Create an action plan for continued development of the skills.

The key takeaway of this intense seminar would include:

  • Overview of UAE VAT Impact on Businesses
  • Key VAT Provisions of UAE VAT Law
  • VAT Updates on:
    • VAT Return Filing Process
    • VAT Payment Procedure
    • VAT Refund Procedure
    • VAT Refund by business visitors
    • VAT Payment on commercial property purchase and sale
    • Tax Group (Amendment, Addition, Deletion)
    • VAT on Imports and procedure for recording import VAT under Reverse Charge Mechanism
    • VAT obligations of individuals providing Director’s Services
    • The procedure of seeking clarification by FTA on specific VAT issues
    • Updated VAT rules for Gold traders under Reverse Charge Mechanism
    • Updates on public clarifications issued by FTA regarding VAT on fines, penalties, compensatory payments and profit margin VAT scheme
    • VAT on real estate and construction related projects – Updates as issued by FTA
    • Updated procedure to get VAT refund by foreign exhibitors

Course Details

Training Dates

This is a customized program and can be run as one to one or as in-house training.

Training Fee

Run this program in-house and save cost!

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Course Outline

  • Setting objectives.
  • Evaluating fallback positions.
  • The hierarchy of tradable issues and trade-offs.
  • Best, target and worst trading limits.
  • Calculating the cost of concessions.
  • Anticipating ‘their’ position and tactics.
  • Evaluating strengths, weaknesses and power.
  • Creative, leveraged trades.
  • Using a structure based on the four stages of the negotiation to plan for each stage.
  • Common ground, long-term v. short-term.
  • Ways to Stay Calm
  • Work with the Other Party, Not Against Them
  • Don’t Bring Your Baggage to the Table
  • Avoid Power Struggles
  • Stay Focused
  • Focus on a Positive Process
  • Keeping an Open Mind
  • Making the Most of Brainstorming
  • Thinking Outside the Box
  • Use Your Resources (Experts, Mediators, Third Parties)
  • Identify Common Ground

Trainer's Profile

Lucy Mackintosh

Lucy has over 20 years’ experience in HR Management and Learning and Development in the UK and UAE. She has a BSc (Hons) in HR Management from the University of Bath, UK, and the CIPD Professional Qualification (Level 7). As well as being an approved CIPD Trainer, she is an NLP Practitioner, Certified Life Coach, MBTI Facilitator and a Law of Attraction Teacher.

In 2009 Lucy left her senior HR Management role at Standard Chartered Bank in order to become a self-employed Professional Trainer. She designs, develops and delivers courses on a range of topics, as shown below. As well as having expertise in her subject matter, and a wealth of practical experience, Lucy brings great positivity and inspiration into the training room. She lives by her personal philosophy of constant self-improvement for herself and others.

Lucy is a popular, sought-after Trainer in the Gulf Region and delivers the following courses:

MANAGEMENT & LEADERSHIP: The Effective Manager Leadership Skills Supervisory Skills Counselling Skills Conducting Performance Appraisals Team Building Activities

PERSONAL EFFECTIVENESS: Time Management, Stress Management, Communication Skills, Presentation Skills, Assertiveness Skills, Emotional Intelligence, Cultural Awareness, Business Writing Skills

HR MANAGEMENT AND LEARNING & DEVELOPMENT: Key Skills for HR Professionals, Interviewing Skills, Train the Trainer, Coaching Skills

CUSTOMER SERVICE: Excellent Customer Service, Positive Attitude at Work

OFFICE ADMINISTRATION: Office Management Secretarial & Administration Skills

What our Clients have to say

I am implementing my real work in the training as it applies fully to what I do and it came to me at the right time, strategising now for my work based on the learnings from training
Manager Learning & DevelopmentThe Executive Council of Dubai
Excellent experience with Lynchpin and this session I will never forget. Their Trainer is very knowledgeable and has lots of examples from his experience. Keep up the good work lynchpin team !
Finance ManagerCivil Aviation Authority Abu Dhabi
Training was with live examples and case studies, Trainer has delivered the training with passion and sincerity. Both Venue and Training were Good.
Sr. Manager ReportingDubai World
Lynchpin workshop was great learning with my current tasks at work, which was taking me long time before the training.
Faiza NasirPortfolio Manager, NBAD
Fun learning and I am implementing my real work in the training as it applies fully to what I do and it came to me at the right time, strategising now for my work based on the learnings from training
Head of FinanceYAS Water World
Lynchpin’s session was informative and required for business heads. Trainer went to the required level of audience to make them understand the concept. (Head of Corporate Planning, Eurostar) Everything was well organized,Lynchpin is very respectable Training Company –
Accounts ManagerAl Wazan Oil & Gas
Trainer is very knowledgeable and patient and passionate with training. He make sure the trainees have fun ensuring they have learning as well. I have been with Lynchpin for CMA and now this and for both i felt well taken care of.”
DidithAccountant - Arthur D Little
Very Persuasive approach by Lynchpin , very accurate and worth for whole day listening to the trainer. The group work in inhouse program is worth attending.Excel is never delivered like this before.
Director SalesFerrari World
Lynchpin trainer is brilliant and have excellent delivery skills – a new way to learn Finance for Non-Finance.
VP Human ResourceThuraya UAE
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