KPI and Performance Management

KPI and Performance Management Training Program

For all the advancement in technology infrastructure and considerable investments made by organizations, generating value from Business Intelligence (BI) software relies on managers and staff using accurate data, in the right format, for the right KPI. This requires developing a robust performance measurement capability, based on mature KPI architecture and supported by a collaborative performance culture

Courses

Training Dates

This is a customized program and can be run as one to one or as in-house training.

Training Fee

Run this program in-house and save cost!

Key Takeaways

Understand

Understand the complexities of working with KPIs and learn how to address them

Develop

Develop a working knowledge of the Key Performance Indicators (KPI) Management Framework

Convert

Convert your own KPIs into a balanced scorecard system to measure performance.

Learn

Learn how KPIs and balanced scorecard systems used by organizations to improve performance

Use

Use KPIs to tackle some of the stumbling blocks which demotivate their team

Run This Course

In-House

Enjoy this certified

program at your premise of choice, with lower costs, and schedule that suits you best.

FULLY CUSTOMIZED

ACCORDING TO YOUR NEEDS!

Course Outline

Why the need for KPIs
  • Process vs. Strategy
  • Challenges in performance measurement
  • Importance of processes
  • Where do KPI’s fit in
  • The Business Case for KPIs
  • Strategy and performance management
  • KPI vs Target
  • Common myths
  • Stakeholders and customers
  • Internal quality and productivity
  • Types of KPIs
  • Data collection
  • Reporting frequency
  • KPI template
  • Approaches to KPI target setting
  • What we need to know about each selected KPI
  • Pay for performance and KPI
  • The KPI data gathering process
  • Measurement Systems Analysis
  • Repeatability and Reproducibility
  • Technology and KPI Data
  • Automation
  • Challenges in performance management
  • Six Sigma and KPIs – the link
  • Developing targets
  • Conversion to a balanced scorecard
  • Monitoring performance
  • Target development – ideal vs. realistic
  • Data collection pitfalls
  • Review and auditing
  • Visualization techniques for results
  • Benchmarking typology
  • Designing KPI Dashboards & Scorecards

Contact Us

Trainer's Profile

Mr. Mirza Farrukh Baig,

FCA

Harvard Trained | CEO Lynchpin Group | Lead VAT Trainer & Consultant

Mirza Farrukh Baig-Harvard Trained, is one of our Decorated & Talented Trainer and Instructional Designer for Finance, Accounting, Risk Management training courses at Lynchpin Training. With him on the training venue, we guarantee the best style of delivery, team engagement, the energy level of the class and the WOW experience by your team is assured.

Mirza Farrukh Baig is a qualified Chartered Accountant and a career banker. He has over fifteen years of experience teaching CMA, ACCA, CFA and CA students. He is also the lead corporate trainer at Lynchpin delivering specialized training on Finance and Accounting He has served for eight years in a leading commercial bank in UAE where he was instrumental in strengthening the SME credit risk unit. Apart from approval of banking facilities for SME clients. He played an instrumental role in developing and implementing the SME credit risk policy of the bank.

Currently, he is the CEO of Lynchpin Training & Consulting and Chief Consultant for VAT Advisory, Consulting & Implementation. Farrukh carries extensive experience in dealing indirect taxes both for the UK and South Asia. Provided VAT (Value Added Tax) consultancy services with due care, experience, resources, and exposure to tax regimes.

Farrukh is an associate member of the Institute of Chartered Accountant of Pakistan (ICAP). He has been awarded a gold medal for outstanding performance in his CA final examination, by ICAP. He also went to Harvard Business School to Executive Entrepreneurship training program.

What Our Clients Have to say

“I am implementing my real work in the training as it applies fully to what I do and it came to me at the right time, strategising now for my work based on the learnings from training”

Manager Learning & development

The Executive Council of Dubai

"Trainer is very knowledgeable and patient and passionate with training. He make sure the trainees have fun ensuring they have learning as well. I have been with Lynchpin for CMA and now this and for both i felt well taken care of."

Didith

Accountant – Arthur D Little

"Very Persuasive approach by Lynchpin , very accurate and worth for whole day listening to the trainer. The group work in inhouse program is worth attending.Excel is never delivered like this before."

Director Sales

Ferrari World

"Lynchpin trainer is brilliant and have excellent delivery skills – a new way to learn Finance for Non-Finance."

VP Human Resource

Thuraya UAE

"Excellent experience with Lynchpin and this session I will never forget. Their Trainer is very knowledgeable and has lots of examples from his experience. Keep up the good work lynchpin team !"

Finance Manager

Civil Aviation Authority Abu Dhabi

Required training from the company. It's useful especially in the Finance as most of us are using formulas anddoing reports. It's was nice to learn a lot of new things in excel.

Ma Angelica Petere

Majid Al Futtaim Accor Hotels Hospitality Services

I take this opportunity to thanks Mr. Farrukh Baig who gave us great training which is quite helpful for our daily work practice.

Muhammad Umair

Majid Al Futtaim Hospitality Services

The training was very useful to us who's working in finance especially that we are dealings with numbers that needed excel reports.

Ana Rose P. Dumocmat

Majid Al Futtaim Hospitality

Very interesting training and program! Also the trainer was very helpful and taught us interesting tricks and formulas!

Diane Roukoz

Obegi Home

The training was excellent and the trainor as well especially in explaining all the information.

ANA MARIE JAMONER

MAJID AL FUTTAIM HOSPITALITY SERVICES LLC

I would appreciate if they could have had more clarity on few line items.

Abdul Rahim

HWH Investments LLC

Training was with live examples and case studies, Trainer has delivered the training with passion and sincerity. Both Venue and Training were Good.

Sr. Manager Reporting

Dubai World

Lynchpin workshop was great learning with my current tasks at work, which was taking me long time before the training.

Faiza Nasir

Portfolio Manager, NBAD

Fun learning and I am implementing my real work in the training as it applies fully to what I do and it came to me at the right time, strategising now for my work based on the learnings from training

Head of Finance

YAS Water World

Lynchpin’s session was informative and required for business heads. Trainer went to the required level of audience to make them understand the concept. (Head of Corporate Planning, Eurostar) Everything was well organized,Lynchpin is very respectable Training Company –

Accounts Manager

Al Wazan Oil & Gas

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